LAST UPDATED: 8th October 2019
  • 1 Introduction
    • 1.1 Strataboss Sdn. Bhd. and its affiliates (the “Service Provider”, “we”, “our” or “us”) owns and manages websites, services, products and applications (collectively, the “Service”).
    • 1.2 We have created a privacy policy (the “Policy”) to demonstrate our concern and commitment to the privacy issues of the users (the “Subscriber”, “user”, “client”, “you” or “your”) of the Service regarding the collection, use and disclosure of technical and personal information we receive from users.
    • 1.3 By using the Service, you agree to the collection, use and disclosure of information in accordance with the Policy.
  • 2 Information Collection and Usage
    • 2.1 Collection of Information
      • 2.1.1 We collect and store certain personal information as well as information related to your organisation that has been provided by you or obtained with your consent or as authorised by law. The types of information include details about:
        • a. Individual’s name;
        • b. Contact information including email address;
        • c. Information on taxation, accounting and finance;
        • d. Other relevant information.
      • 2.1.2 We may also collect information about other individuals and organisations (such as your employees, customers / debtors , suppliers / creditors) as you use the Service. We may collect, use and disclose such information for the purposes described in this Policy.
      • 2.1.3 It is your responsibility to ensure that the information you provide to us is accurate and up-to-date. You may request access to the information we hold about you, or request that we update or correct any information we hold about you, by setting out your request in writing and sending it to us at support@strataboss.com. We will process your request as soon as reasonably possible, provided we are not prevented from doing so on legal grounds.
    • 2.2 Usage of Information
      • 2.2.1 In the course of providing you with the requisite services, we may collect, retain, use, or disclose your information for the general purpose of administering our operations, providing client service, and complying with legal and regulatory requirements.
      • 2.2.2 We require this information for the following reasons:
        • a. Internal record keeping;
        • b. To improve our products and enhance our services;
        • c. To customise the website according to interest of users;
        • d. To produce aggregated analytics;
        • e. For research purposes;
        • f. For purposes that we believe to be necessary or appropriate under applicable law and to comply with legal process.
      • 2.2.3 By using The Service, you agree to the information being collected, held and used in the ways listed above and for any other use you may authorize. We will only use your information for the purposes described in this Policy or with your explicit permission otherwise.
  • 3 Information Storage
    • 3.1 We engage a reputable hosting and storage service provider to host and store your information. By using the Service, you consent to the information being processed and stored in servers located where our hosting and storage service provider operate.
  • 4 Information Security and Protection
    • 4.1 We are committed to ensuring that your information is secure. We take reasonable precautions to protect your information by putting in place suitable technical, organisational and security procedures to safeguard and secure the information we collect.
    • 4.2 Your information is stored in a manner that reasonably protects it from misuse, loss and from unauthorized access, modification or disclosure. Your personal information is stored on secure facilities with safeguards that have SSL Certificates. All sensitive data that is collected via the Service is protected using industry-standard encryption technology and transmitted in a secure manner.
    • 4.3 It is to be noted that the Internet is not in itself a secure environment in an absolute sense and we cannot give an absolute assurance that your information will be secure at all times. Transmission of personal information over the Internet is at your own risk.
    • 4.4 It is however your responsibility to keep your security codes safe. You should notify us as soon as possible if you become aware of any misuse of your security codes or if you believe the security has been compromised. You should immediately change your security codes whenever possible.
  • 5 Usage of Cookies
    • 5.1 Like most major websites, we utilize cookies and other tracking technologies in connection with the Service. Cookies are items of information that are stored on the user’s computer. It is employed to collect information and to assist in delivering specific content. It can tailor its operations to the specific needs of the user by gathering and storing information about the user’s details and preferences.
    • 5.2 We use a combination of cookies on the Service to monitor site usage. With the information we are able to carry out statistical data analysis about web page traffic and to provide a better website.
    • 5.3 Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. The usage of cookies is in no way connected to any personally identifiable information.
    • 5.4 You can choose to allow or disallow the use of cookies. You may through a simple process decline the use of cookies. It must be noted that if you opt out, you may not be able to enjoy the full functionality and usability features of the Service.
  • 6 Disclosure of Information
    • 6.1 You should be aware that, if we believe in good faith that the circumstances are such that disclosure is required under the law, to cooperate with regulators or law enforcement authorities, we may be required to disclose your information without your consent.
  • 7 Change of the Policy and Compliance with Law
    • 7.1 This Policy is subject to change in the future. Any amended Policy is effective upon posting a new version that is available on our website. You are advised to make an effort to read this Policy periodically.
    • 7.3 We will continue to take reasonable steps to implement practices and procedures to ensure that it complies with and adheres to all state and federal laws, rules and regulations.
  • 8 Contact Details
    • 8.1 If you have any enquiries, concerns or comments that relate to our Policy, please Book a Demo at support@strataboss.com.